Date of Award


Document Type

Master Thesis

Degree Name

Master of Arts (Research)


School of Business

First Advisor

Dr. Angela Wright


This dissertation focused on whether managers affect employee performance and turnover. In particular, this research focused on multinational organisations in Ireland. The focal point was to gain an understanding of this topic from a manger and employee point of view. For the sake of this research the managers that were involved were only managers of employees and not other managers.

This research project adopts a mixed research method of data collections. It applies both face to face interviews with managers and online questionnaires with employees.

The findings revelled valuable insight into the relationship between managers and employee performance and turnover. A salient finding from the interviews and questionnaires highlighted the importance of communication. There need to be regular communication between both parties in order to keep employees motived and performing well.

Analysis of the primary research suggest that most organisations have a performance management system in place. However, it is not common practice to actively partake in this system. The research found that only 62.5% of managers and 55% of employees engage in the system.

Overall, the research confirms that that managers do affect employee performance and turnover in both a positive and negative way. It highlights the importance of nurturing this relationship for organisation success.

This research will be of benefit for Human Resource professionals, multinational organisations, employees and people managers.

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