Date of Award

2009

Document Type

Master Thesis

Degree Name

Master of Business (Research)

Department

Department of Business Studies

First Advisor

Dr. Thomas J. Rigney

Abstract

Prior to undertaking the implementation of an integrated finance and procurement information system, the Southern Health Board (now know as the Health Service Executive - Southern Area) undertook a Business Process Reengineering project to redesign, standardise, streamline, and document their procurement processes. This study examines how useful Business Process Reengineering can be in a public sector environment, using the project undertaken in the Southern Health Board, as a case study. The literature on BPR, in conjunction with the material from the BPR project, and interviews from relevant project team members, is examined. The case study demonstrates that it may be argued that ‘true’ BPR was not possible in the procurement elements of the Irish public health system. However, it demonstrates that the BPR process is an important and useful exercise to change incrementally, and improve, the processes of the organisation. These changes are identified, analysed, and their impact on the procurement process are demonstrated. IV

Access Level

info:eu-repo/semantics/openAccess

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